Legal

Privacy Policy

Twickenham Tunes Limited is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purposes of UK GDPR and the Data Protection Act 2018, the data controller is Twickenham Tunes Limited.

This policy applies only to this site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy and you should check it before continuing to access the site.

Information We May Collect

  • Information you provide by filling in forms on our site, including when registering, subscribing to our mailing list, or requesting further services.
  • A record of any correspondence if you contact us.
  • Responses to surveys we may ask you to complete for research purposes.
  • Details of your visits to our site, including traffic data, location data, weblogs, operating system, browser type, and the resources you access.

IP Addresses and Cookies

We may collect information about your computer, including your IP address, operating system and browser type, for system administration. This is statistical data that does not identify any individual.

We may use cookies stored on your computer's hard drive to improve our site and deliver a more personalised service. Cookies allow us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences and customise the site to your interests.
  • Speed up your searches.
  • Recognise you when you return to our site.

You may refuse cookies by adjusting your browser settings. However, doing so may limit your access to certain parts of the site.

Where We Store Your Data

Data we collect may be transferred to, and stored at, a destination outside the UK or European Economic Area. It may be processed by staff operating outside the UK or EEA who work for us or one of our suppliers. By submitting your personal data, you agree to this transfer, storage or processing. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this policy.

All information you provide is stored on secure servers. Any payment transactions are encrypted. You are responsible for keeping any password to our site confidential and must not share it with anyone.

Although we do our best to protect your data, the transmission of information via the internet is not completely secure. Any transmission is at your own risk. Once received, we will use strict procedures and security features to prevent unauthorised access.

How We Use Your Information

  • To present content from our site in the most effective manner for you.
  • To provide information, products or services you request, or which we feel may interest you where you have consented to be contacted.
  • To carry out our obligations arising from any contracts between you and us.
  • To allow you to participate in interactive features of our service.
  • To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services that may interest you. If you do not want us to use your data in this way, please indicate this on the relevant form when we collect your data.

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

  • In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer.
  • If we are under a legal obligation to disclose or share your personal data, including exchanging information with other organisations for fraud protection and credit risk reduction.

Your Rights

Under UK GDPR you have the right to access, correct or request deletion of the personal data we hold about you, and to object to or restrict certain types of processing. You also have the right to ask us not to process your personal data for marketing purposes at any time.

To exercise any of these rights, please use our contact form. Subject Access Requests will be fulfilled within one month in accordance with UK GDPR.

Our site may contain links to third-party websites. These websites have their own privacy policies and we do not accept any responsibility for them. Please check their policies before submitting any personal data.

Changes to This Policy

Any changes we make to our privacy policy will be posted on this page. We advise that you check this page regularly to keep up to date with any changes.

Contact

Questions, comments and requests regarding this privacy policy should be directed to us via our contact form.